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Add district users

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Most organizations use Single Sign On with CatapultConnect. If you use the Sign in with Google/Microsoft buttons to sign in to CatapultConnect. , your organization is using Single Sign On. In this case you can:

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A few organizations (often with small IT departments) manage passwords in CatapultConnect separately. If your password to sign into CatapultConnect is different from your main work password, then your organization is managing passwords in CatapultConnect separately. In this case you can:

  1. Choose Generate Random Password or manually type in an initial password.

  2. Choose Require password change on next log in (bottom of page).

  3. Be sure to choose Save and Send at the end, so the user receives their initial password. Save and Send not implemented as of July 2020. Manually send user an email instead.

Alternate phone number

Optional. Can be an office/classroom phone.

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Choose the x next to a site name if you accidentally added someone to the wrong site. If a staff member is changing schools consider deactivating them rather than deleting removing them from the old site. To deactivate someone:

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Info

Why deactivate rather than deleteremove? If you deactivate a person, they stay deactivated. If you delete a personedit a user and remove them from a site, there’s a chance they might come back during a nightly import. If your school district runs nightly imports of staff lists each night, then a deleted staff member might reappear as a new person on the next import, they might reappear at their old site assignment. This only happens if the old site’s HR/student information system was not updated before you updated CatapultConnect.

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  • Staff: Can communicate with the contacts of their assigned students. Receive all messages sent to site staff.

  • Other Staff: Cannot sign in to CatapultConnect. Receive messages sent to site staff.

  • Site Safety Team: Can communicate with all contacts for the site/school. Receive all messages sent to site staff.

  • District Communication Team: Can communicate with contacts for the entire district. Receive all messages sent to district staff.

  • Substitute: Only District Communication Team members can add new create substitutes.

  • First Responder: Cannot sign in to CatapultConnect. Receives red/ action alerts from a related product: CatapultEMS.

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  • Use Active Directory/Google/Azure for authentication: See Passwords above.

  • Require password change on next log in: See Passwords above.

  • View Only: Only District Communication Team users can be view-only. Useful for district-level users that who need to see users and messages, but not make changes.

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