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When staff report incidents or emergencies, CatapultEMS notifies all members of the Site Safety Team reviews and processes them. Incidence can also be submitted anonymously. Below are the steps to review and process them. When students and the community report incidents, see anonymous reports for a similar process.
When you receive an Incident is received, a text message and/or email from CatapultEMS will be sent to all members of the Site Safety Team.
These messages will contain a link to view Incident Summary Details as well as a link to login to CatapultEMS.
To view the Incident Summary Page, click on the ‘View Incident Details’ button.
This will take you to a page where you can login to process the Incident Report.
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To view a submitted Incident Report, click on the ‘Active Incidents’ bar on your dashboard.
Once you have clicked on the ‘Active Incidents’ button, you should now see the Reports page. All active Incidents for the site will be visible here.
To view a specific Incident, click on the arrow to the left to either expand or collapse the report you are viewing.
From this page, Safety Team Members have access to do the following:
Add Incident Notes
Update Incident
Resolve Incident
Escalate to Caution Alert (Code Yellow)
Escalate to Action Alert (Code Red)
When you resolve an incident, please remember to provide Resolution Details with how the Incident was resolved.
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incident report by email or text, choose View Incident Details (in the email) or click on the link in the text to view the latest details.
Sign in to CatapultEMS.com (From the incident details page, you can choose Login to provide more information for this incident to get to the CatapultEMS.com log in page.)
If you are on the District Safety Team, choose Incident Site to go to the dashboard for the relevant site. If you are on the Site Safety Team, skip to the next step.
Choose Active Incident. Active incidents appear green (unless someone else resolved the active incident).
Choose the report you were just notified of.
Review the details of the report. At the bottom you can choose to Add Notes. These notes are visible to other members of your team, but not visible to the original reporter. Choose Update Incident to change any details of the report.
Finally you can choose to Resolve Incident, Escalate to Caution Alert, or Escalate to Action Alert. If you choose to resolve, describe how you resolved the incident then choose Close Incident. CatapultEMS saves your description with the report, but does not send it to the original reporter.
